National HVAC Facility Management How do you determine great performance? The world of HVAC facilities management has many players. There are dispatchers, brokers, and service alliances. Even equipment manufacturers and utilities claim to do it. With so many different approaches to the same task, which one is the best? And how do you measure the performance of the various service offerings? At Engineering Excellence, we’re not a broker, call center, service alliance, utility or equipment manufacturer. We’re an actual HVAC and Facilities Service Provider. We’re made up of engineers, mechanical professionals, and information technology managers that bring a truly integrated approach to facilities management. As enthused as we are about the unique mix of disciplines we bring to the table, ultimately we have to answer these questions: What’s the real deliverable? And how do you measure great facilities management performance? We’ve identified three "must-haves" that act as a guide for evaluating great facilities management performance: 1. Information 2. Efficiency/Productivity 3. Cost Savings 4. Validation Information is Power. You Need It. Getting the work done well isn’t enough anymore. If you want to continually improve and proactively plan, you’ll need information. Ask yourself one simple question, "How will they deliver information that helps me reduce costs and be more productive in the future?"   Efficiency Yields Productivity Great facilities management is about efficiency. And efficiency yields productivity. "Are you (or will you be) more productive because of the facility management service provider?" Make them show you how. Make them prove it. It’s All About Reducing "Total Cost" The whole is greater than the sum of its parts. You’re managing maintenance, repairs, new equipment purchases, and energy costs. Does your provider have a system for yielding a solution that is greater than the sum of its parts? The big picture is "total cost" – not individual services. Make them show you a solution that impacts bottom line costs. Quality Service Validation To guarantee consistent performance in any rural or cosmopolitan area across the U.S., you have to have a time-proven model. We do. Our national service provider network allows us to guarantee an unheard-of claim of less than one hour drive time anywhere in the U.S. We also assure that providers in our network perform to an established standard of quality. We validate results with an intricate cross checking routine, review, and assessment. The technical review by your assigned Engineering Excellence service manager is supported by our proprietary Intellitrak™ Management System -- which contains service and repair histories broken-down to individual HVAC units and individual technicians. Intellitrak™ looks for variances in expected performance that allow us rate our technicians based on the work they perform. It’s a system that really works. How much savings can result? Click here to contact our representative for a demonstration and list of outsourcing services.